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Explore The Lost World
+91 7895073479
Explore The Lost World
By booking a Tour you acknowledge that you have read, understand and agree to be bound by these Terms. If you make a booking on behalf of other participants, you guarantee that you have the authority to accept and do accept these Terms on behalf of the other participants in your Group.
Your booking is confirmed and a contract exists when we issues an "e-Ticket" after the aplicable payment. Please check your confirmation carefully and report any incorrect or incomplete information to the Tour Operator or authorized agent immediately. Please ensure that names are exactly as stated in the relevant Goverment document. You must be at least 18 years of age to make a booking. You agree to provide full, complete and accurate information to the Tour Operator.
By booking on behalf of other participants, you are deemed to be the designated contact person for every participant included on that booking. This means that you are responsible for making all payments due in connection with your Tour booking, notifying the Tour Operator or your travel agent if any changes or cancellations are required and keeping your party informed. By booking on behalf of another person or persons, you represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate and the Tour Operator will under no circumstances be liable for any errors or omissions in the information provided to complete a booking.
You must provide any medical information reasonably requested by us and may be required to complete our medical information form (the “Medical Form”), provided at the time of Check in.
Any special requirements must be disclosed to us at the time of booking. We will use reasonable efforts to accommodate special requirements or requests but this is not always possible given the nature of the destinations visited and availability of options outside a planned itinerary. Certain activities may be inaccessible to you if your mobility is limited in any way. All food allergies and dietary restrictions must be disclosed to us at the time of booking but the we cannot guarantee that dietary needs or restrictions can be accommodated. Any special requests or requirements do not form part of these Terms or the contract between you and us and we are not liable for any failure to accommodate or fulfill such requests.
Anyone under the age of 18 on the date of first travel is considered to be a minor. Minors must always be accompanied by an adult. One adult may accompany up to two minors. Unless otherwise indicated in the Tour description or by us, the minimum age for minors travelling on any Tour is 12 years old.
You acknowledge that the nature of adventure travel requires flexibility and acknowledges that they will permit reasonable alterations to products, services or itineraries by the Tour Operator. The route, schedules, accommodations, activities, amenities and mode of transportation are subject to change without notice due to unforeseeable circumstances or events outside the control of the Tour Operator (including but not limited to Force Majeure, illness, mechanical breakdown, flight cancellations, strikes, political events and entry or border difficulties). No reimbursements, discounts or refunds will be issued for services that are missed or unused after departure due to no fault of the Tour Operator, including your removal from a Tour because of your negligence or breach of these Terms.
You acknowledge that adventures travel and the products and services offered by the Tour Operator may involve a significant amount of risk to your health and safety. By traveling with the Tour Operator you acknowledge that you have considered any potential risks to health and safety. You hereby assume responsibility for all such risk and releases the Tour Operator from all claims and causes of action arising from any losses, damages or injuries or death resulting from risks inherent in travel, including adventure travel specifically, visiting foreign destinations, and participating in adventurous activities such as those included in Tour itineraries or otherwise offered by the Tour Operator.
You acknowledge that the degree and nature of personal risk involved depends on the products or services booked and the location(s) in which a product or service operates, and that there may be a significant degree of personal risk involved in participating, particularly participating in physical activities, travel to remote locations, carriage by watercraft, participation in “extreme sports” or other high-risk activities, or travel to countries with developing infrastructure. Standards of hygiene, accommodation and transport in certain countries where Tours take place are often lower than the standards you may reasonably expect in your home country or region. You agree that the Tour Operator is not responsible for providing information or guidance with respect to local customs, weather conditions, specific safety concerns, physical challenges or laws in effect in any locations where a Tour, product or service is operated. You acknowledge you have considered the potential risks, dangers and challenges and your own personal capabilities and needs, and you expressly assume the risks associated with travel under such conditions.
You must at all times strictly comply with all applicable laws and regulations of all countries and regions. Should you fail to comply with the above or commit any illegal act when on Tour or, if in the opinion of the Tour Operator (acting reasonably), your behavior is causing or is likely to cause danger, distress or material annoyance to others, the Tour Operator may terminate your travel arrangements on any product or service immediately at your expense and without any liability on the Tour Operator’s part. You will not be entitled to any refund for unused or missed services or costs incurred as a result of termination of your travel arrangements, including, without limitation, return travel, accommodations, meals, and incidentals.
You are responsible for any costs (including repair, replacement and cleaning fees) incurred by the Tour Operator or the Tour Operator’s suppliers for property damage, destruction or theft caused by you while on a Tour. You agree to immediately report any pre-existing damage to a representative of the Tour Operator and staff of the accommodation, transportation service, or facility as soon as possible upon discovery.
You agree to take all prudent measures in relation to your own safety while on Tour including, but not limited to, the proper use of safety devices (including seatbelts, harnesses, flotation devices and helmets) and obeying all posted signs and oral or written warnings regarding health and safety. Neither the Tour Operator nor its Third Party Suppliers (as defined herein) are liable for loss or damages caused by your failure to comply with safety instructions or warnings.
You agree to bring any complaints to the Tour Operator as soon as possible in order to provide the Tour Operator with the opportunity to properly address such complaint. You agree to inform your tour leader, another representative of the Tour Operator or the Tour Operator’s customer service department directly. The Tour Operator assumes no liability for complaints that are not properly brought to the attention of the Tour Operator and cannot resolve or attempt to resolve complaints until proper notice is provided. Any complaint made after the completion of a Tour must be received in writing by the Tour Operator within 30 days of the last day of travel of the booking in question.
“Optional Extras” refers to any activity, transportation, meal, product or service not expressly included in the Tour itinerary or price of the Tour and do not form part of the Tour. You agree that any assistance given by the Tour Operator’s representative(s) in arranging, selecting, or booking, any Optional Extras is purely at your request and the Tour Operator makes no warranties and expressly disclaims any liability whatsoever arising from participation in Optional Extras or any information provided by any representative of the Tour Operator regarding any Optional Extras. You release the Tour Operator from all claims and causes of action arising from any damages, loss of enjoyment, inconvenience, or injuries related to or arising from participation in or booking of Optional Extras.
The Tour Operator and its parents, subsidiaries and their respective employees, affiliates, officers, directors, successors, representatives, and assigns shall not be held liable for (A) any damage to, or loss of, property or injury to, or death of, persons occasioned directly or indirectly by an act or omission of any other provider, including but not limited to any defect in any aircraft, watercraft, or vehicle operated or provided by such other provider; and (B) any loss or damage due to delay, cancellation, or disruption in any manner caused by the laws, regulations, acts or failures to act, demands, orders, or interpositions of any government or any subdivision or agent thereof, or by acts of God, strikes, fire, flood, war, rebellion, terrorism, insurrection, sickness, quarantine, epidemics, theft, or any other cause(s) beyond their control. You waive any claim against the Tour Operator for any such loss, damage, injury, or death.
Package Exclusions:
? Meals other than those specified above.
? Personal expenses like portages, tips, laundry, mineral water etc.
? Monument entrances, camera charges, etc.
? Any activity not mentioned in the inclusions
? Travel Insurance
? Additional cost due to flight cancellation/ road blocks, Political unrest etc
Payment Policy:
· Min. 50% advance cost has to be made for booking confirmation.
· 29 – 10 days before departure 50% of total cost.
· Within 10 days 100% of total cost.
Cancellation Policy:
· Cancellation stage: 31 or more days prior to departure.
25% of package cost will be charged as penalty on cancellation 31 or more days before departure.
· Cancellation stage: 22 to 30 days prior to departure.
50% of package cost will be charged as penalty on cancellation between 22 to 30 days before departure.
· Cancellation stage: 15 to 21 days prior to departure
75% of package cost will be charged as penalty on cancellation between 15 to 21 days before departure.
· Cancellation stage: Within 15 days before departure.
100% of package cost will be charged as penalty on cancellation 15 days before departure.
10. Hotel T & C:
. Package rates are subject to change without prior notice.
. Booking Amount will be Nonrefundable.
. In case of unavailability in the given hotels, alternate accommodation will be made in a hotel of similar standard.
. A maximum of 3 adults are allowed in one room. The third occupant shall be provided a mattress/rollaway bed.
. Booking will only be entertained in case of availability on D-5 basis..
. Entrance, Activity, Museum charges etc are not included in package unless specifically stated in Inclusions section.
. Any unused services of the package will not be adjusted or refunded.
. Transportation/Car service will be offered point to point as per the itinerary and not on disposal basis.
. No rooms are blocked at the time of sharing quote & same will be confirmed post receiving payments.
. All given rates are on per person basis.
. In case of amendments in Guest count there will be difference in package price on per person.
. Meals other than specified in inclusions above will not be part of the package cost.
. A/C will not be operational on an Hilly areas.
. In case of natural calamities and force majeure circumstances which lead to change in itinerary, change in hotel and other services the customer will have to bear the cost.
. Refund on cancellation strictly depends upon the cancellation policy.
. Car service will not be provided on leisure days/free days.
. In case of any mishappening on ground (Due to transporter/Any third party operator) we will be there to support you in best possible way but won’t be held responsible for it.
. Booking will be non refundable in case booked within 15 days of departure.
. Any modification on tour has to be paid directly to the vendor/hotel before the tour ends.
. Special payment/cancellation policy will be applicable during peak period.